Shipping Information
Inside Dhaka Metropolitan: Inside Dhaka our product delivery time 1 -3 working Days (delivery Charge 80tk)
Inside Dhaka Division: Inside Dhaka Division product delivery time 2-5 working Days (delivery Charge 120tk)
Outside Dhaka (Anywhere in Bangladesh): Outside Dhaka our products delivery time 3-7 working days (delivery Charge 150tk)
Worldwide: Depends on currency and destination
How can I track my parcel?
You will receive a tracking number by email when your order has been dispatched. Tracking updates will be available at https://root7bd.com/
For customers with a registered profile, tracking information may also be accessed from within the Order History section of your Account.
Where will my order be shipped from?
All orders are shipped from Dhaka, Bangladesh.
Shipping policy
Domestic (In Side Bangladesh)
We are unable to cancel or changed you order after it is placed.
After order is placed, you will be sent a confirmation email. Once an order has been Shipped. You will receive an email with a tracking number.
Order is typically processed within 3-7 working days.
However, due to the current logistic environment, order may take up to 10-15 days to be shipped.
International
We are unable to cancel or changed you order after it is placed.
We currently offer flat rate shipping to select countries. Our shipping rates cover duties and taxes.
Shipping takes 10-15 working days via DHL or Etc.(not including any customs and duties delays).
We are unable to Ship to PO boxes/local post office-DHL is unable to delivery to them.
Order with multiple items may require extra processing time.
Original Shipping costs are non-Refundable.
We do not Accept exchanges.